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Andrew Gunkel

  • Total activity 29
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Activity overview

Latest activity by Andrew Gunkel
  • Andrew Gunkel created an article,

    How long do Commerzbank requests remain in RCVD status?

      For Commerzbank, a request will remain in RCVD/Received status until the authorization is completed. If the consent times out, the status changes to Rejected. For a PIS consent, the timeout is s...

    • Edited
    • 1 follower
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  • Andrew Gunkel created an article,

    How do I find my BRD Bank Romania PSU ID?

    BRD Bank Romania requires a PSU ID (also known as a YOU BRD login ID) during authentication. The PSU ID needs to be an 8-digit number. How do I find my PSU ID/YOU BRD login ID? The customer can get...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Andrew Gunkel created an article,

    Why are payments ending in ACFC status for N26 Bank?

    ACFC status, according to the N26 Developer Documentation, is applied to a payment when: AcceptedFundsChecked. User has enough funds to perform a payment, and a hold has been applied on the funds. ...

    • Edited
    • 1 follower
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  • Andrew Gunkel created an article,

    Why am I receiving "Account passed in is not present or invalid" errors for BANCA DELLE TERRE VENETE

    There is a restriction applied by BANCA DELLE TERRE VENETE, an Italian bank, which means that only one GET /Accounts request is allowed per consent.  This can result in PSUs having to re-consent in...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Andrew Gunkel created an article,

    Why am I receiving "Customer profile does not permit this action" errors for Belfius Bank BE?

    For Belfius Bank Belgium, Cross Border Transactions are disabled by default. In such cases, a PSU will need to enable this manually.  The Cross Border product should be used to initiate a non-SEPA ...

    • Edited
    • 1 follower
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  • Andrew Gunkel created an article,

    Why was my payment marked as FAILURE_EXPIRED despite funds being settled?

    FAILURE_EXPIRED is a final status applied to payments after the payment authorization hasn't been completed by a PSU (Payment Services User) within a defined time. It is expected that a PSU will pr...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Andrew Gunkel created an article,

    What is a TAN Number?

    A TAN (Transaction Authentication Number) is a OTP (One-Time Password) sent to a user which they will enter in to their mobile banking application to authorise a payment. This OTP is sent either vi...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Andrew Gunkel created an article,

    Why am I getting "Rate Limit Exceeded" errors?

    "Rate Limit Exceeded" errors occur when the bank receives too many requests from an application in a given time. The limit and time-range will vary for each bank. This limit is across an entire app...

    • Edited
    • 1 follower
    • 0 comments
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  • Andrew Gunkel created an article,

    How often will my Token Dashboard password expire?

    You will need to update your Token Dashboard password every 3 months. Users will be required to add a new password, which cannot be the same as a previous password. Why do I need to change my passw...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Andrew Gunkel created an article,

    Does Token support SWIFT payments?

    SWIFT (Society for Worldwide Interbank Financial Telecommunications) payments are transactions made through an intermediary bank that allows you to send/receive electronic payments internationally....

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes