Submit a request – Token.io

Please choose your issue below

Your email address

Priority(optional)

Request priority

Non-technical reason

Account Management

Impacted Service

Complaint Topic

Please select a topic for your request

Location

Merchant / Third Party Name

Token provide a highly regulated service whereby customers of ours (third party providers) utilise our payments and/or data technology, which can in turn be used by their merchants

Have you contacted the merchant directly for the service you were using?

Please reach out to the merchant directly if you have not

Subject

Occurrence Timestamp (UTC)

Transaction Currency

Other Currency Type

Please provide the name of the currency

Transaction ID / Reference

Transaction Amount

Please enter the transaction amount (ex. 100.53)

Description

Please enter the details of your request. A member of our support staff will respond as soon as possible.

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