When making API requests, errors can occur if the sort code is not in the correct format. It's important to ensure that sort codes are sent without hyphens.
Including hyphens in the sort code, such as `04-00-72`, may result in an error message similar to:
"Creditor account identification is not following scheme format restriction."
To prevent errors, always ensure the sort code is entered as a continuous string without hyphens, such as `040072`.
General Rule:
- Sort code format: Always submit without hyphens.
- Applies to: Both Dashboard and API calls.
If you continue to encounter issues, ensure that the correct format is applied consistently throughout your system.