Payments
Read about our A2A payment initiation service (PIS).
Error Codes and Statuses
- Why am I seeing the error “The addressed resource is unknown relative to the TPP”?
- What to Do When Encountering the "400 BAD_REQUEST: Not supported debtor account" Error with Wise Bank
- Common Error Codes for Belfius Bank
- Understanding Rejection Error Code: 9010 in German Banks
- What are the ISO20022 statuses?
- Why am I receiving "Customer profile does not permit this action" errors for Belfius Bank BE?
Payment Processing Issues
- What Should I Do if Payment Authentication Fails?
- Optimizing Payments: The Role of Address Inclusion
- What are the payment limits for Lloyds Bank Group?
- Why am I receiving the error: "Creditor must match nominated or internal VM account"?
- Why is my payment stuck in ACTC with SEB banks?
- What are the common reasons for payment rejection?
Technical and API Questions
- Why is my sort code causing errors in API transactions?
- Why are Payments being moved from SEPA Instant to Standard SEPA?
- Are There Currency Conversion Issues When Using Token.io API?
- Understanding Transaction Visibility in the Token Dashboard
- Understanding the PSU-ID Header Format for BRD Romania
- Understanding Payment Status Updates and Polling Mechanisms
General Information
- Why do I see a SUCCESS status but haven’t received the funds?
- What are the required fields and limitations for transacting with Nordic banks via the webapp?
- Why is the payer's address sometimes missing in cross-border payments, and what can be done about it?
- What Should I Do If I Experience Issues Reconciling a Payment?
- Can Token.io cancel a "Pending/Processing" transaction?
- Can I Use Credit Products For A2A Payments?